Acquisition & Logistics Policy
Last Updated: June 2026
1. Sourcing and Deposits
Due to the exclusive nature of the luxury timepieces and tangible assets we source, an acquisition deposit may be required to secure highly sought-after references. Deposits for bespoke sourcing requests are generally non-refundable, reflecting the immediate allocation of resources and capital by Chronotomi Wealth LTD to secure the asset.
2. Secure Logistics & Global Delivery
We do not utilize standard shipping channels. All timepieces and high-value physical assets are transported via specialized, fully insured courier services (e.g., Brink's, Malca-Amit, or FedEx Custom Critical). Delivery timelines are bespoke and coordinated directly with the client to ensure secure handover.
3. Customs, Duties, and Taxes
Chronotomi Wealth LTD is based in the European Union (Cyprus). For clients outside the EU, the acquisition of assets may be subject to local import duties, customs fees, or value-added taxes (VAT) levied by your jurisdiction. The client assumes full responsibility for all cross-border clearance fees and import taxes unless explicitly structured otherwise in your advisory agreement.
4. Asset Inspection & Returns
Standard e-commerce return policies do not apply to curated luxury asset acquisitions. Upon taking delivery of a timepiece, clients are granted a specified inspection window (detailed in your acquisition agreement) to verify the authenticity and condition of the asset as described.
- Assets must remain unworn and in their original packaging with all stickers, box, and papers fully intact to be eligible for review.
- Returns or exchanges outside of this bespoke window are evaluated strictly on a case-by-case basis and may incur a restocking or structural assessment fee.
5. Authenticity Guarantee
Chronotomi Wealth LTD guarantees the authenticity of every curated timepiece. We leverage extensive provenance checks and expert horological assessments to ensure every asset delivered meets the highest global standards.